PROCLAIM TV NETWORK

PRIVACY POLICY

Effective Date: August 23, 2026
Last Updated: August 23, 2026

Proclaim TV Network, operated by V1 Media (“Proclaim TV,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use our website, live television stream, on-demand programming, podcasts, mobile applications, Roku channel, Fire TV application, Apple TV application, connected-TV applications, and related services collectively referred to as the “Service.”

By accessing or using the Service, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Policy

This Policy applies to personal information collected through Proclaim TV’s digital services, accounts, communications, subscriptions, events, promotions, and interactive features.

It does not apply to independently operated websites, applications, ministries, advertisers, sponsors, payment providers, or services that maintain their own privacy policies.

2. What Is Personal Information?

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.

Personal information may include:

Name, mailing address, email address, and telephone number.
Account username and login information.
Device identifiers, IP address, and browser information.
Viewing, listening, search, and interaction history.
Subscription, transaction, and payment-related information.
Communications, comments, reviews, prayer requests, and other submissions.
Preferences, interests, and demographic information.
Approximate location derived from an IP address or device.
Information received from connected platforms or social-media accounts.

Personal information does not include information that has been aggregated or reasonably de-identified so that it cannot reasonably be linked to an individual or household. We may use and disclose properly de-identified or aggregated information for lawful purposes.

3. Information You Provide

We may collect information you voluntarily provide when you:

Create or update an account.
Subscribe to a channel, newsletter, or paid service.
Purchase services, programs, tickets, or promotional opportunities.
Register for a concert, conference, or other event.
Contact customer support.
Submit a prayer request, testimony, comment, review, or message.
Enter a promotion, survey, or contest.
Apply to become a ministry, programming, advertising, or content partner.
Upload audio, video, photographs, or other content.
Communicate with us by email, telephone, text message, social media, or another channel.

Please do not include sensitive personal, medical, financial, or confidential information in public comments, prayer requests, chats, or other public areas.

4. Payment Information

Payments may be processed by third-party payment processors or platform providers such as an app store.

Those providers may collect your payment-card number, billing address, security code, and other payment information. Proclaim TV may receive limited transaction information, such as your name, payment status, purchase amount, subscription type, and transaction identifier.

Payment providers process payment information according to their own privacy policies and security practices.

5. Information Collected Automatically

When you access or use the Service, we and our technology providers may automatically collect:

IP address.
Device type and device identifier.
Browser type and operating system.
Application version.
Internet-service provider.
Approximate geographic location.
Referring and exit pages.
Date and time of access.
Pages, channels, programs, or features viewed.
Viewing duration, playback activity, and content selections.
Search activity and account interactions.
Advertising identifiers.
Crash reports, performance data, and diagnostic information.
Cookie, pixel, software development kit, and similar technology data.

Connected-TV platforms and device manufacturers may independently collect information through Roku, Fire TV, Apple TV, smart televisions, mobile devices, or other platforms. Their collection is governed by their respective privacy policies.

6. Cookies and Similar Technologies

Proclaim TV and its service providers may use cookies, pixels, web beacons, local storage, software development kits, and similar technologies to:

Keep you signed in.
Remember your settings and preferences.
Maintain security and prevent fraud.
Measure traffic and audience engagement.
Understand how programs and features are used.
Improve performance and recommendations.
Deliver and measure advertising.
Diagnose technical problems.

Cookies may be categorized as strictly necessary, functional, analytics, or advertising cookies.

You may manage cookies through your browser, device settings, application settings, or any consent-management tool provided through the Service. Blocking certain cookies may prevent some features from functioning properly.

Where required by law, we will request consent before using nonessential cookies or similar technologies.

7. Analytics and Advertising

We may work with analytics, measurement, and advertising providers to understand our audience, measure program performance, promote Proclaim TV, and display advertisements.

These providers may collect device identifiers, IP addresses, browsing activity, viewing activity, advertising interactions, and similar technical information.

Proclaim TV does not sell personal information in exchange for money. However, certain advertising or analytics activities may be considered a “sale,” “sharing,” or use for targeted advertising under some state privacy laws.

Where applicable, you may opt out through:

A “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link.
Cookie or application privacy settings.
Device-level advertising settings.
A legally recognized opt-out preference signal, such as Global Privacy Control.

Opting out of targeted advertising does not necessarily prevent you from receiving non-personalized advertisements.

8. How We Use Personal Information

We may use personal information to:

Provide and operate the Service.
Create, maintain, and secure accounts.
Stream live and on-demand programming.
Process subscriptions, purchases, registrations, and transactions.
Provide customer service and technical support.
Respond to questions, comments, prayer requests, and complaints.
Personalize programming, recommendations, and user experiences.
Remember viewing progress and preferences.
Communicate about accounts, transactions, security, and policy changes.
Send marketing communications when permitted.
Administer promotions, surveys, contests, concerts, and conferences.
Measure audience engagement and programming performance.
Develop and improve applications, features, and content.
Detect fraud, abuse, infringement, and security incidents.
Enforce our Terms of Use and other agreements.
Protect Proclaim TV, V1 Media, users, content partners, and the public.
Comply with legal, regulatory, and contractual obligations.

Viewing history may reveal or suggest religious interests. We will not use such information to unlawfully discriminate against you.

9. Marketing Communications

You may receive promotional emails if you subscribe, create an account, request information, or otherwise consent to receive marketing communications.

You may unsubscribe at any time by:

Selecting the unsubscribe link in a marketing email.
Updating your account communication preferences.
Contacting us at [Insert Privacy Email Address].

Opting out of marketing does not prevent us from sending necessary account, security, transaction, subscription, or administrative messages.

Consent to receive marketing text messages is not a condition of purchasing a service. Instructions for withdrawing text-message consent will be included in the applicable message or program.

10. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Service Providers

Companies that provide hosting, cloud storage, content delivery, application development, analytics, email delivery, customer support, cybersecurity, payment processing, marketing, and other business services.

Connected-TV and Application Platforms

Roku, Amazon Fire TV, Apple TV, mobile app stores, smart-TV platforms, and other distribution providers involved in delivering the Service.

Advertisers and Measurement Partners

Advertising, sponsorship, analytics, and audience-measurement partners, subject to applicable consent and opt-out requirements.

Content and Ministry Partners

Participating ministries, broadcasters, podcasters, producers, artists, or event organizers when necessary to provide a program, event, feature, or service you request.

Professional Advisers

Attorneys, accountants, auditors, insurance providers, and other professional advisers.

Legal Authorities

Courts, regulators, law-enforcement agencies, government authorities, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, security, or property.

Business Transactions

A purchaser, successor, investor, lender, or adviser involved in a merger, acquisition, financing, restructuring, bankruptcy, or sale of all or part of Proclaim TV or V1 Media.

With Your Direction or Consent

Other parties when you direct us to disclose information or provide consent.

We do not permit service providers to use personal information for purposes unrelated to the services they perform for us, except as permitted by law.

11. Public and Interactive Features

Comments, reviews, profiles, live chats, testimonies, prayer requests, photographs, videos, and other content submitted to public or interactive areas may be visible to other users and the general public.

Information made public may be copied, saved, shared, or used by people outside Proclaim TV’s control. Do not post information you want to keep private.

If you authorize Proclaim TV to share information with a social-media platform or another third-party service, that information will also be subject to the third party’s privacy practices.

12. Links and Third-Party Services

The Service may link to third-party websites, donation platforms, ministries, advertisers, ticket providers, social networks, or other services.

Information submitted directly to a third party is governed by that party’s privacy policy. Proclaim TV is not responsible for the privacy, security, or data practices of independently operated third-party services.

We encourage you to review their privacy policies before submitting personal information.

13. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide the Service.
Maintain your account or subscription.
Complete transactions.
Fulfill the purpose for which the information was collected.
Meet legal, tax, accounting, and contractual requirements.
Resolve disputes.
Prevent fraud and security incidents.
Enforce our agreements.

Retention periods vary according to the type of information, the reason it was collected, legal requirements, and operational needs.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

14. Information Security

Proclaim TV uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information maintained.

These measures may include access controls, secure hosting, encryption, password protections, monitoring, employee or contractor restrictions, and security procedures.

No internet transmission or electronic-storage system is completely secure. We cannot guarantee absolute security.

You are responsible for protecting your password and account credentials. Contact us immediately if you believe your account has been compromised.

15. Children’s Privacy

Only individuals age 13 or older may independently create an account.

The Service is intended for a general audience and is not designed to collect personal information directly from children under 13. Children under 13 may view appropriate programming under the supervision of a parent or legal guardian but may not independently register, post content, or submit personal information.

If we learn that we collected personal information from a child under 13 without legally required parental consent, we will take reasonable steps to delete it.

A parent or legal guardian who believes a child submitted personal information may contact us at [Insert Privacy Email Address].

Users between 13 and the age of legal majority should use the Service only with permission from a parent or legal guardian.

16. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

Confirm whether we process your personal information.
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of personal information.
Obtain a portable copy of certain information.
Opt out of the sale or sharing of personal information.
Opt out of targeted advertising.
Limit certain uses of sensitive personal information.
Withdraw consent where processing is based on consent.
Appeal a decision concerning a privacy request.
Receive equal service without unlawful discrimination for exercising a privacy right.

To submit a request, contact us through:

Email: info@proclaimtv.com
Web Form: Privacy Request
Telephone: 770-293-8096

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.

These rights are not absolute. We may deny or limit a request when permitted or required by law and will explain our decision when legally required.

17. California Privacy Notice

California residents may have rights under the California Consumer Privacy Act, as amended, including rights to know, access, correct, delete, and obtain information about the categories of personal information collected, used, sold, shared, or disclosed.

California residents may also have the right to opt out of:

The sale of personal information.
The sharing of personal information for cross-context behavioral advertising.
Certain uses or disclosures of sensitive personal information.

Proclaim TV will honor legally recognized opt-out preference signals, including Global Privacy Control, where required.

We will not unlawfully discriminate against a California resident for exercising a privacy right.

To exercise these rights, use the contact methods listed in the “Your Privacy Rights” section.

18. Compliance With Law

We may preserve or disclose information when we reasonably believe disclosure is necessary to:

Comply with a law, subpoena, warrant, court order, or legal process.
Respond to lawful requests from government or law-enforcement authorities.
Investigate fraud, abuse, infringement, or security incidents.
Enforce our Terms of Use or other agreements.
Protect the rights, property, safety, or security of Proclaim TV, V1 Media, our users, or the public.

We will evaluate requests and disclose only information reasonably necessary under the circumstances, subject to applicable law.

19. International Users and Data Transfers

Proclaim TV is operated from the United States.

If you access the Service from outside the United States, your information may be transferred to, processed, and stored in the United States or another country where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your country. Where required, we will use appropriate safeguards for international transfers.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technologies, vendors, data practices, or legal obligations.

We will indicate the date of the latest revision at the beginning of the Policy. When required by law, we will provide additional notice or request consent before material changes take effect.

We encourage you to review this Policy periodically. Your continued use of the Service after an updated Policy becomes effective constitutes acknowledgment of the revised Policy, except where applicable law requires another form of consent.

21. Contact Proclaim TV Network

Questions, concerns, or privacy requests may be directed to:

Proclaim TV Network
Operated by V1 Media
Attn: Privacy Department
info@proclaimtv.com
770-293-8096

Proclaim TV Network
Proclaiming the Gospel. Transforming Lives.